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General analysis of campaigns, opinions and customer satisfaction metrics
Net Promoter Score Evolution
Follow the NPS and customer satisfaction evolutions over time
Segmented NPS Vision
Segmented Analysis of the NPS by geographic region, plan, average ticket and customized variables
Analyze the proportion of customers promoters, neutral and detractors over time
Researches and social sharing performances
Classification of customer reviews according to several addressed themes
View of the most cited issues separated in detractors, neutral and promoters profiles
Understanding of the NPS's evolution according to the recurrent reviews
Tabulation of all customer reviews, comments, deadline, categories
Customer's opinions history and social data including the degree of reputation in the network
Dashboard updated in real time with the latest customer reviews and the current NPS
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